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GRAPE, stores the following data:

Reseller / Distributor / Service Provider

Feature

Purpose

Data categories

Company-Account

Registration, Authorizations: Access/Login

Name, email*, phone*, website*, country, city, street, postal code, users, register date

Order processing

Invoicing and payment

Bank*, VAT*, IBAN*, BIC*

Shipping Address

Dispatch

Country, city, street, postal code


End user (Company where hardware is installed)

Feature

Purpose

Data categories

Company-Account

Registration, Authorizations: Access/Login

Name, email*, phone*, website*, country, city, street, postal code, users, register date

Order processing

Invoicing and payment

Bank*, VAT*, IBAN*, BIC*

Shipping Address

Dispatch

Country, city, street, postal code


User information

Feature

Purpose

Data categories

User-Account

Registration, Authorizations: Access/Login

Username, password, salutation, first/last name, email, phone, mobile, department, role, joined date, subscribe to email notification


Provisioning

Feature

Purpose

Data categories

Assigned products

Product administration

MAC address, name*, VPN, DM, type, warranty, register date, IP address

Monitoring

Verify the audio quality

Voice quality reports

Redirect URL

Preparation of the products automatic configuration

URL to customer provisioning server*

Settings

Preparation of the products for use by the distributor's/reseller's customer


Gigaset

Feature

Purpose

Data categories

Employee access

Authorizations: Access/Login

Username, password, salutation, first/last name, email, phone, mobile, department, role, joined date, subscribe to email notification

Monitoring

Verify the functionality and stability of the system

Logs: activity, provisioning, action




* = Optional