Page History

Firmware update Gigaset N720 IP

Out of the Box, the DECT manager does not know about the preferred base station software version and allows the start-up of the Base station with any software version.

Status Page -> Preferred Base station software == **.???.**.****.****

To guarantee the up to date and compatible DECT manager and Base station software you need:

• Internet Access to Firmware update Packages at profile.gigaset.net
• Or the software package on a local http server
• Software update can only be done via the HTTP protocol. HTTPS is not supported. (N870 supports the HTTPS protocol also)

Check software version DECT Manager and Base station

The Software version of the DECT manager and the Base station should always be the same.

What happens if the Software version is different:

• It is possible the Base station does not start-up
  • Status Page -> Download Status == Failed
• System can be unstable

Automatic firmware update is not working

If the automatic firmware update is not working, you have the following possibilities. 

Because of auto provisioning, the Gigaset T300/T500 will change the Data Server field to his own IP address, the Firmware files could not be available on the T300/T500. You have to follow the following procedure.

T300/T500

1. Disable the Auto provisioning: Configuration - Phones - Settings - Deactivate auto provisioning.
2. Press Apply to Deactivate

N720 Image Added

1. Change Data server URL: Settings - Management - Firmware update - Data server to : profile.gigaset.net/device
2. Press Set to activate the new URL.
3. The device will now search for new Firmware on the Gigaset server.
4. When available, press Update Firmware to start Firmware update.

When all Devices are ready with the Firmware update, see Status Page.

T300/T500

1. Enable the Auto provisioning: Configuration - Phones - Settings - Activate auto provisioning.
2. Press Apply

N720

Restart the N720 so the T300/T500 can change the Data server back to the original value.

Sometimes we see that due to network issues, the Base stations are not updated. For this a hidden firmware update page is available. To access this page:

• Login the WebGUI of the N720, then change the URL to:
• http://<IP address of N720>/hidden_firmware_update.html

You will see the screen below.

Then enter the URL for the firmware update. Always first update the DECT manager and after successful update the Base station.

Use following links for

1. 1. DECT Manager: http://profile.gigaset.net/device/70/1/einsteiniwu078_70.bin
   2. Satellite:  http://profile.gigaset.net/device/71/1/sat7107800000000.bin

Hint: For a newer software you can change the sw links. eg. Version 100

DECT Manager: http://profile.gigaset.net/device/70/1/einsteiniwu078_70.bin is http://profile.gigaset.net/device/70/1/

einsteiniwu100_70.bin

Satellite:  http://profile.gigaset.net/device/71/1/sat7107800000000.bin is http://profile.gigaset.net/device/71/1/

sat7110000000000.bin

If you have no internet access, you have to use an own http server, for this free tools are available like hfs.exe. With these tools you can use your laptop as the http server and insert the link towards your laptop.