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Firmware update Gigaset N720 IP

Out of the Box, the DECT manager does not know about the preferred base station software version and allows the start-up of the Base station with any software version.

Status Page -> Preferred Base station software == **.99.**.****.****

To guarantee the up to date and compatible DECT manager and Base station software you need:

  • Internet Access to Firmware update Packages at Profile.gigaset.net
  • Or the software package on a local http server

Software version DECT Manager and Base station

The Software version of the DECT manager and the Base station should always be the same.

What happens if the Software version is different:

  • It is possible the Base station does not start-up
    • Status Page -> Download Status == Failed
  • System can be unstable

Firmware update Base station is not working

If the Base station software update is not working, you have the following possibilities.

Behind the Gigaset T300/T500

Because of auto provisioning, the Gigaset T300/T500 will change the Data Server field to his own IP address, the Firmware files could not be available on the T300/T500. You have to follow the following procedure.

T300/T500

  1. Disable the Auto provisioning: Configuration - Phones - Settings - Deactivate auto provisioning.
  2. Press Apply to Deactivate

N720

  1. Change Dataserver URL: Settings - Management - Firmware update - Dataserver to : profile.gigaset.net

Download state is NOK

In case the download state shows “NOK” (see status page), i.e. after adding of new base station in the environment, the update job has been started again.


Settings --> Management --> Firmware Update)

 

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