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Release date:

February 2016

Version:

98

Important upgrade procedure.

To be able to add new features in the future (Like Distinctive ring), we needed to redesign our upgrade/memory management to free memory. With this new upgrade/memory management system we have extended our future-proof software and operating system. Due to new features implemented in software larger then 89 we urgently needed to change this.

In software 98, the new upgrade/memory system is implemented. Because this new upgrade/memory management system is missing in Software between Release 89 and 98 there is a special upgrade procedure needed.

How to upgrade:

Current software 98 or lower software version.

  1. Normal upgrade procedure.
  2. First go to the Save and Restore page make a backup of the N720
  3. Because of the new Memory management we have placed the online software into a test environment.
  4. Please download this config file.
  5. Open the web-interface of the N720 and go to the Save and Restore page.
  6. Click on Browse to select the config file we provided.
  7. Click on Restore to activate the config file.
  8. The N720 will reboot.
  9. After reboot the N720 will access the Gigaset software server and will offer you the Software 98.
  10. You can now upgrade the N720.

 

Current software 92, 93, 95 or 96

In rare cases, if you do not follow the procedure below or when then upgrade of the DECT manager failed and you keep on trying, then it could be that the system will fail and you need to swap the DECT manager to solve it.

Upgrade procedure

  1. Normal upgrade procedure.
  2. First go to the Save and Restore page make a backup of the N720
  3. Because of the new Memory management we have placed the online software into a test environment.
  4. Please download this config file.
  5. Open the web-interface of the N720 and go to the Save and Restore page.
  6. Click on Browse to select the config file we provided.
  7. Click on Restore to activate the config file.
  8. The N720 will reboot.
  9. After reboot the N720 will access the Gigaset software server and will offer you the Software 98.
  10. You can now upgrade the N720 to BL98.
  11. In case the DECT manager is still on the same software then go to the section upgrade failed
  1. First go to the Save and Restore page make a backup of the N720. (In case the upgrade fails you need to swap the DECT manager and you need the config of the device.)
  2. Log in with “admin”
  3. Go to the normal firmware-update page
  4. Edit the link in the browser to following format: http://<IP-N720>/hidden_firmware_update.html
  5. First update the DECT Base-stations
  6. Use following link for:
    DECT base: http://profile.gigaset.net/device/71/222/sat7109800000000.bin (Or other URL if you stored the Firmware file on another server.)
  7. When you press "Update Firmware" the DECT base-stations will be updated.
  8. After you pressed "Update Firmware you can already start the DECT Manager upgrade.
  9. Use the following link for:
    DECT manager: http://profile.gigaset.net/device/70/222/einsteiniwu098_70.bin
  10. Click on Update Firmware to start the DECT manager Firmware update.

 


Upgrade Failed

When the system is ready with the Firmware update and all devices are on the software 98 then the N720 has the new memory management system and future upgrades are save to do.

When the system is ready with the Firmware update and the DECT manager still has the "old" software then:

  1. Do not start the same upgrade again.
  2. Remove all settings
    1. Make sure you have back-up of the system.
    2. Delete all handsets / Provider / Dect Base stations.
    3. Start upgrade again.
    4. When upgrade successful then restore back-up.
  3. If that does not work, swap DECT manager with new DECT manager.

 

 

 

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