Valid for:





Embedded Integrator

Virtual Integrator

Valid for N670 / N870 / N870E but not supported by N610. Software 2.52 or higher is needed.

Here we would like to explain how to prepare your DECT system to be used for Alarming, Messaging and Location connected to an Alarm server.

  1. Gigaset prerequisites
  2. Nx70 Firmware update
  3. Enable the MQTT interface
  4. Register an Gigaset PRO handset
  5. Add an Messaging / Location license
  6. Documentation

1. Gigaset prerequisites

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  • An N670 with software 2.52 or higher, that supports up to 20 DECT handsets
  • An N870(E) with software 2.52 or higher, that supports up to 20.000 DECT handsets
  • An Gigaset PRO DECT handset
  • A license per DECT handset that is used for Messaging and/or Location


When you use an Embedded / Virtual Integrator, the Alarm server will connect to the IP address of the Integrator. 

2. Nx70 Firmware update

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As we are continuous improving the software and adding new AML features please install the latest official software release.

Go to the wiki page: Firmware N870(E)/N670/N610 to download the latest firmware.

  • In the web-interface go to: SETTINGS - System - Firmware
  • Click Browse... and select the firmware file from your computer‘s file system.
  • Click Upload to upload the firmware file.
  • When ready, the pop-up "Press SET to start update schedule" will appear.
    The URL to the firmware file will change to the local storage: http://localhost/swupdate/<firmwarefile>
  • Select Immediately if you want to start the update now.
  • Scroll down and press SET
  • The firmware update will start after a few minutes.

3. Enable the MQTT interface

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Application servers can communicate with the DECT system via the MQTT protocol. Dependent on the chosen Alarm server, one of the connection methods listed below is used.

The MQTT access can be configured via the:

  • Web-interface
  • Auto-provisioning

You can connect using:

In the web-interface go to: SETTINGS - Online services - Application servers

Create an Account for an Application server

You now can create an application server access.

  • Id: id for external clients are: "as1", "as2" ...
  • Application server name (username) (At least one character is needed)
  • Password (has to be at least 32 characters using hexadecimal digits only: 0 1 2 3 4 5 6 7 8 9 a b c d e f A B C D E F)

The following example shows you how to create an Application server account via auto-provisioning.

<?xml version="1.0" encoding="UTF-8"?>
<provisioning version="1.1" productID="e2">


<oper name="set_external_client">

<param name="Username" value="as1" />
<param name="Password" value="123456789012345678901234567890aB" />



4. Register an Gigaset PRO handset

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You need to register an AML supported Gigaset PRO handset.

The functionality depends on the used Gigaset PRO handset and the used software version.

These handsets have the highest AML feature set, except sensors like man-down / ... 

This handset is created by Gigaset for Unify and offer the support of sensors like man-down/pullcord/fast motion/no motion/... and is fully supported behind our DECT system

These are handsets from the previous range and can be used for Messaging but have a limited functionality, like no AML icons. See the table to see all features

R700H / S700H / SL800H

For these handsets, we improved the software to have the maximum AML functionality and further improvements are planned.

It is important to use the latest handset firmware: Firmware SL800H / S700H / R700H PRO

You can upgrade the handsets via:

  1. Quicksync
  2. SOUTA


When an DECT handset is registered to our cordless, during registration, in the handshake the information is shared about software version and feature-set.

If the cordless system does not have the correct information, some AML features are not working like:

  • AML Icons are not displayed (Only show "I" icon)
  • Messages are not displayed
  • ...

This can happen when:

  • Handset has the latest firmware, cordless is updated to the latest firmware
  • handset is registered and updated to an higher software version

How to fix?

  • You need to register the handset again. It is not need to first remove the handset
  • Open the DECT registration window and start on the DECT handset the registration and register to the same cordless system again
  • During this new registration, the new Software and feature-set info is shared

In the future we will improve this behavior.

5. Add an Messaging / Location license

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If you want to use messaging and or location functionality, a license per handset is needed. There will be one license enabled by default that you can use to test AML. If you sell the system to your customer and you need 10 handsets that support AML, you need to buy the license for 10. The first enabled test license is then also a paid license.

  • MESSAGING License N670/N870 (License per handset) S30852-H2714-X11
  • LOCATION including messaging License N670/N870 (License per handset) S30852-H2714-X21

Only the handsets that need this functionality needs a license.

Per handset you can enable/disable the messaging and/or location feature.

If no licenses are available, this feature can not be enabled.

How to order/activate a license:

  • In the web-interface go to: Status - Overview
  • Copy the MAC-ID, this is the MAC address of the device with a 4 digit code
  • Order the required licenses using this MAC-ID, you will get an License file back from Gigaset
  • The license can be updated via:
    • Manual upload in the web-interface:
      Go to: SETTINGS - System - Licencing and click on Browse to upload the license file
    • From software 2.52 if the device has access to the internet, the administrator can click on Refresh and the device will check online for a new license.

Assign a license to an handset

The next step is to assign a license to an DECT handset.

  • In the web-interface go to: SETTINGS - Mobile devices - Administration and select your handset
  • At the bottom of the page you can enable/disable the license
  • If the DECT handset does not support one of these features, it will not be visible
  • If you have no unused licenses available, it will be grayed out
  • In the handset overview you can see if a license is activated for an handset via an icon:
    • Location license is enabled: 
    • Messaging license is enabled: 


6. Documentation

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Gigaset N670 IP PRO

N670: Overview of the device with links to Datasheets, manuals and FAQ

Gigaset N870 IP PRO

N870: Overview of the device with links to Datasheets, manuals and FAQ

Gigaset N870E IP PRO

N870E: Overview of the device with links to Datasheets, manuals and FAQ

Gigaset IP DECT release notes

Supported Gigaset PRO handsets

Software Update Over The Air (SUOTA)

Location request procedure

Technical document that describes the Location request functionality: FAQ Nx70 - Location


Technical document that describes the messaging functionality: FAQ - AML - Messaging

Opening MQTT to application server

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