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Broadsoft supports the following phone books:

  1. Personal
  2. Group
  3. Group Common
  4. Enterprise
  5. Enterprise Common

Info: Phone book lookup for incoming/outgoing calls is available from software 2.20.5 or higher.


You can enable / disable the Broadsoft phone books and give them an different name to match your customer requirements.

The Broadsoft phone books can only be used if the XSI service is configured and working.

Auto provisioning

This functionality is mostly enabled via Broadsoft auto provisioning, see below for the provisioning parameters.

Telephony.PhoneSystem.XSI.PersonalDirectory.Enabled0 = Disabled 1 = Enabled
Telephony.PhoneSystem.XSI.PersonalDirectory.NameName of the personal Directory
Telephony.PhoneSystem.XSI.GroupDirectory.Enabled0 = Disabled 1 = Enabled
Telephony.PhoneSystem.XSI.GroupDirectory.NameName of the Group Directory
Telephony.PhoneSystem.XSI.GroupCommonDirectory.Enabled0 = Disabled 1 = Enabled
Telephony.PhoneSystem.XSI.GroupCommonDirectory.NameName of the Group Common Directory
Telephony.PhoneSystem.XSI.EnterpriseDirectory.Enabled0 = Disabled 1 = Enabled
Telephony.PhoneSystem.XSI.EnterpriseDirectory.NameName of the Enterprise Directory
Telephony.PhoneSystem.XSI.EnterpriseCommonDirectory.Enabled0 = Disabled 1 = Enabled
Telephony.PhoneSystem.XSI.EnterpriseCommonDirectory.NameName of the Enterprise Common Directory
Telephony.PhoneSystem.Broadsoft.Lookup.Incoming0 = Disabled 1 = Enabled
Telephony.PhoneSystem.Broadsoft.Lookup.Outgoing0 = Disabled 1 = Enabled


<param name="Telephony.PhoneSystem.XSI.PersonalDirectory.Enabled" value="1"/>
<param name="Telephony.PhoneSystem.XSI.PersonalDirectory.Name" value="Personal book"/>
<param name="Telephony.PhoneSystem.XSI.GroupDirectory.Enabled" value="1"/>
<param name="Telephony.PhoneSystem.XSI.GroupDirectory.Name" value="Group book"/>
<param name="Telephony.PhoneSystem.XSI.GroupCommonDirectory.Enabled" value="1"/>
<param name="Telephony.PhoneSystem.XSI.GroupCommonDirectory.Name" value="Group Common book"/>
<param name="Telephony.PhoneSystem.XSI.EnterpriseDirectory.Enabled" value="1"/>
<param name="Telephony.PhoneSystem.XSI.EnterpriseDirectory.Name" value="Enterprise book"/>
<param name="Telephony.PhoneSystem.XSI.EnterpriseCommonDirectory.Enabled" value="1"/>
<param name="Telephony.PhoneSystem.XSI.EnterpriseCommonDirectory.Name" value="Enterprise Common Book"/>

<param name="Telephony.PhoneSystem.Broadsoft.Lookup.Incoming" value="1"/>
<param name="Telephony.PhoneSystem.Broadsoft.Lookup.Outgoing" value="1"/>

User interface
 The user can via short-press phonebook key ↓, be directed to one phonebook, configured by the administrator or via long-press get the complete list of available phonebooks.

Which phone-books are listed, is dependent on the settings.

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